Europe:
Business Insights
Market Study May 2004
"The UK Retail Banking Market Outlook: Competitive advantage through customer retention"
By market capitalization four of the five largest European banks are based in the UK; the UK retail banking market is buoyant with the consumer credit market producing a record year for mortgages and credit cards in 2003. Low interest rates have made borrowing inexpensive and forced lenders to look to other means to compete than simply price. Which products show most potential and how should they be delivered in order to acquire market share? What other lessons can be learned from this fiercely competitive market. The UK Retail Banking Market Outlook is a new management report that provides a comprehensive overview of the UK retail banking sector placed in a European context. The report analyses the market from an investor, institutional and consumer perspective to provide a complete understanding of the main issues the UK retail banking market. Key European market data is included to allow comparison of the top five UK banks with the size and growth of personal lending, mortgages, pay later cards, current and deposit accounts in France, Germany, Italy, Spain and the UK as a whole.ISBN 1-84296-049-0
Published: May 2004 - UK.
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